We’re 'popping up' in your area so you can meet the team and learn more about the Elwood Main Drain Duplication project.
We want to ensure your interests are incorporated into the planning, design and delivery of this project and we welcome your feedback and questions about what’s important to you.
Come and see us - no registration is required, simply drop by to have a chat and learn more.
Melbourne Water respectfully acknowledges the Bunurong, Gunaikurnai,
Taungurung, Wadawurrung and Wurundjeri Woi-wurrung peoples as the Traditional
Owners and Custodians of the land and water on which we rely and operate.
We
pay our deepest respects to their Elders - past, present and emerging.
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Melbourne Water Corporation (Melbourne Water) (“we”, “us”, “our”) respects the privacy of personal information of participants using this site.
Our collection, use and disclosure of your personal information is regulated by Victorian privacy laws including the Privacy and Data Protection Act 2014. You can find more information about your privacy rights at the Office of the Victorian Information Commissioner website.
This privacy statement applies to the Let's Talk | Melbourne Water website. For information about the broader collection and use of personal information by Melbourne Water, please refer to our Privacy Policy | Melbourne Water on our main website.
We only collect personal information online when you choose to provide it.
The purpose for collecting your personal information is to manage online participation in our engagement related to our services, projects and plans and to communicate with you about them if you agree to updates. We or our Contract Service Providers may also use your personal information for customer research purposes, consistent with our main Privacy Policy.
You can access Let's Talk | Melbourne Water’s website anonymously, without disclosing your personal information.
This site’s web-server automatically collects the following non-personal information (i.e. clickstream data) for statistical and system administration purposes only:
We collect this information to evaluate the performance of our online services and product offerings. To the extent that this data could make you identifiable, Melbourne Water will not attempt to identify individuals from the records the server automatically generates unless necessary to investigate a breach of law or regulation.
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We ask optional demographic questions when you sign-up to help us determine whether we are getting a diverse cross-section of participants. These questions are age group and gender.
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We encourage you to read the privacy policies and other statements of the SNS you use.
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When you sign up as a user you provide two types of information:
Publicly available information is limited to your username and any comments you leave under that username in the forums or other feedback tools on Let's Talk | Melbourne Water’s website.
Feedback (including overall results of polls and surveys, and in some instances, quotes from forums and surveys) may be published in publicly available reports at the end of the consultation period.
Please note that Melbourne Water is subject to the Freedom of Information Act 1982 (Vic) legislation, which gives individuals a general right of access to documents held by Melbourne Water, including records in our Let's Talk | Melbourne Water’s website.
Melbourne Water will take all necessary measures to prevent unauthorised access to, or disclosure of, your personal information.
External organisations to which personal information is disclosed include Melbourne Water’s contracted Service Providers who perform various services for and on behalf of Melbourne Water. These contractors have agreed to be bound by the provisions of the Privacy and Data Protection Act 2014. Information provided to these contractors is limited to contact details provided by you whilst contacting us.
We will also ensure that your personal information is not disclosed to other individuals, institutions and authorities outside Melbourne Water except if required or authorised by law or explicitly permitted by you. For example, in the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server's records (e.g. in relation to hacking or abusive messages).
Requests for access to documents containing personal information held by Melbourne Water are handled under the Freedom of Information Act 1982 can be made online.
If you would like to access, update, correct, complete or delete the personal information that Melbourne Water is holding about you, you are welcome to make these requests by emailing [email protected].
This website privacy statement does not apply to other websites we may link to. We recommend you read the privacy statement when you access another site.
If you would like to access, update, correct, complete or delete the personal information that Melbourne Water is holding about you, you are welcome to make these requests by emailing [email protected]
Melbourne Water’s Privacy Officer
Phone: 131 722
Email: [email protected]
Phone: (03) 9023 8126
Email: [email protected]
For more information about privacy issues in Victoria visit the Office of the Victorian Information Commissioner website.
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