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About the Price Submission

Melbourne Water’s Price Submission will detail our proposed services in water, sewerage, waterways and drainage from 2026 to 2031. It will outline the cost of delivering these essential services and the prices we intend to charge customers. This must be approved by the Essential Services Commission (ESC).

We're in the decade that matters. The actions we take now will define our future, so we can continue to protect the resources essential to Melburnians’ way of life.

That's why we're developing our Price Submission with customers and communities across Greater Melbourne, so we balance customer values and affordability with delivery of services to meet current and future challenges.

Understanding what matters most to you

We’re talking with customers and communities across Greater Melbourne about their water priorities, and their voices are shaping our submission.

We’re committed to placing your interests at the centre of this process so we can truly deliver valued services that meet your needs. There will be several ways to share your views and help shape our future water journey. Follow this page via the button at the top to be the first to know about upcoming opportunities.

Who are we engaging with?

Through 2024 and early 2025, well deliver a range of activities to understand the needs of our customers and the broader community. We're engaging with:

  • community
  • local councils
  • water companies
  • Traditional Owners
  • direct service customers
  • consumer advocacy groups
  • development and planning industry
  • government and its agencies

Our engagement activities include deliberative panels, online, in face-to-face meetings and forums, and via surveys.

Learn more about our services

Our four key services are delivered in partnership with stakeholders and our community to support Melbourne’s way of life today, tomorrow and for generations to come.

Discover the Story of Melbourne Water, as told by our Managing Director Dr Nerina Di Lorenzo.

Melbourne Water respectfully acknowledges the Bunurong, Gunaikurnai, Taungurung, Wadawurrung and Wurundjeri Woi-wurrung peoples as the Traditional Owners and Custodians of the land and water on which we rely and operate.
We pay our deepest respects to their Elders - past, present and emerging.