We’re seeking participants for several focus groups this December. See all our focus groups and register your interest!
Price Submission 2026 will detail our services and prices for 2026-2031. Our essential services include water, sewerage, waterways and drainage. Victoria's independent regulator, the Essential Services Commission (ESC), reviews and approves our submission.
We're in the decade that matters. The actions we take now will define our future so we can continue to protect the resources essential to Melburnians’ way of life.
That's why we're developing our price submission with customers and communities across Greater Melbourne. We must balance customer values with delivery of services to meet current and future challenges.
We’re talking with customers and communities across Greater Melbourne about their water priorities, and their voices are shaping our submission.
We’re committed to placing your interests at the centre of this process so we can truly deliver valued services that meet your needs.
There will be several ways to share your views and help shape our future water journey. Follow this page via the button at the top to know about upcoming opportunities.
In May and August, around 60 people attended our community panels for Price Submission 2026. The community panel is a representative group of people from across Greater Melbourne and is a voice for our community.
They discussed the key challenges facing the water sector, including:
We've heard from over 3000 community members to identify their values and investment priorities across three surveys. Follow this page to hear about survey opportunities and insights.
Some of the communities' priorities so far include:
Through 2024 and early 2025, we’ll deliver a range of activities to understand the needs of our customers and the broader community. We're engaging with:
Our engagement activities include deliberative panels, online and face-to-face meetings, forums, and via surveys.
Melbourne Water respectfully acknowledges the Bunurong, Gunaikurnai,
Taungurung, Wadawurrung and Wurundjeri Woi-wurrung peoples as the Traditional
Owners and Custodians of the land and water on which we rely and operate.
We
pay our deepest respects to their Elders - past, present and emerging.
